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Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. If you are using the Site on behalf of an individual other than yourself, which by way of illustration but not limitation might be a minor child, then: (i) you represent and warrant that you have the express authorization to accept this Privacy Policy on that individual’s behalf; and (ii) references in this Privacy Policy to “User” and “you” refer to both yourself and that individual.

What This Privacy Policy Covers

This policy covers how this website treats personal information that collects and receives, including information related to your present use or future use of its products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number.

What Information Do We Collect?

To use some of its services and access certain areas of the Site, you must provide Personal Information that can be traced back to you or the individual on whose behalf you use the Site, such as full name, street address and zip code, telephone number, e-mail, gender, date of birth, insurance coverage, social history and known health characteristics and medical needs. We collect this Personal Information that you voluntarily provide through the use of on-line data entry, survey, product purchase and registration forms. We gather most of this Personal Information from you during an initial voluntary User registration process for the Site. Occasionally we ask you for Personal Information at other times, including when you complete (optional) survey forms, fill out forms for additional information on particular products, services, etc. Accordingly, you can determine to a large extent what Personal Information you wish to submit on a voluntary basis to our site.

Registration and User Profile Information

You will provide us information about your name, address, email address, birth date, gender, zip code, occupation, industry, personal interests, and your practices when you register for certain services, or register for email newsletters and alerts. You may also provide additional comments. We may collect information about your transactions with us and with some of our business partners, including information about your use of products and services that we offer. We may receive and record information on our server logs from your browser, including your IP address, cookie information, and the page you request. We may request credit card or other payment information which we maintain in encrypted form on secure servers. Your User profile can be entered to express yourself beyond just the information collected during registration, we enable you to provide additional information, such as a personal interests, favorite URLs, and instant messaging IDs. In addition, you may choose to include photos of yourself in your profile.

How do we use and disclose your Protected Health Information?

Ashland Medical’ use and disclosure of your Protected Health Information is governed by HIPAA.
When you use the Appointment Portal to request an appointment with a selected Provider, all Protected Health Information that you submit with the Appointment Material or created from your use of the Appointment Portal is used and disclosed by our company as a Business Associate (as defined by HIPAA) according to the terms of a Business Associate Agreement between us and that Provider. This means that our company may only use and disclose your Protected Health Information on behalf of, or to provide services to, the Provider for the appointment scheduling services available through the Appointment Portal according to the terms of the Business Associate Agreement.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

How Do We Use the Information That You Provide to Us?

We use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes, new services and special offers we think you will find valuable.

External web sites

Hyperlinks are utilized to access other, third party, websites, including links provided as automated search results, Users should be aware that these third party web sites are not controlled by us and, therefore, are not subject to this Privacy Policy. Users should review the applicable terms and policies of each linked site visited before providing any personally identifiable information.

Sharing Information with Third Parties

Ashland Medical Specialist may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address; telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party. For example, some of our partners operate stores or provide services on our site, while others power offerings developed by us for your use. We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities.

Notice of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable.

Certain Disclosures

We may disclosure your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, the Site, the users of the Site, and/or our Affiliated Parties; (c) act under circumstances to protect the safety of users of the Site, us, or third parties.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy.

Changes to this Policy

Please note this Privacy Policy will change from time to time. We will post those changes on this page.

Further questions or comments

Ashland Medical Specialists welcomes your questions and comments about this Privacy Policy or the use of your Personal Information. Please call or email us with any questions or comments 312-624-8364.